FAQ

Q: CAN I BUY RITZEE GIRLS® DIRECT?
A: Ritzee Originals® and Ritzee Girls® do not sell directly to the public. For your protection, you must purchase the gown through an authorized retailer. For a list of retailers, visit our store locator.

Q: WHY SHOULD I BUY FROM A RETAILER IF A RITZEE GIRLS® PRODUCT IS FOR SALE ONLINE?
A: Ritzee Girls® is not connected with any Internet selling services, businesses or online trading websites. We only allow authorized retailers to sell Ritzee products. Purchasing Ritzee gowns from unauthorized sellers either from the web or retail stores can be extremely risky. The product could be a counterfeit or an imitation and commonly result in disappointment. Ritzee Girls® only ships products to authorized retailers. In the case an unauthorized retailer offers to order Ritzee Girls® products, it is likely that your gown is counterfeit or your retailer is ordering through unauthorized channels. Official Ritzee items offer an impeccable fit, intricate beadwork, and remarkable quality. For this, it is nearly impossible for Ritzee products to be imitated. Give caution to suppliers from China claiming to produce Ritzee Girls® of the same quality at lower retail prices. Ritzee Girls will not offer exchanges, alterations or corrections to any dress that is not purchased from a authorized Ritzee Dealer. For more information, please read our Authenticity statement.

Q: CAN YOU CUSTOMIZE MY RITZEE GIRLS® GOWN OR DRESS?
A: Yes, we can completely customize your Ritzee Girls® product. All gowns and dress are offered in each Chiffon/Organza color, we can also add additional beadwork, stoning or dress length. Please contact your local authorized dealer to customize your Ritzee Originals gown or dress.

Q: WHAT IS THE PRICE RANGE OF A RITZEE GIRLS® GOWN?
A: Pricing of our gowns is based on beadwork, fabric, location and detail. Our products can only be purchased from an authorized Ritzee Girlsretailer; as a result, an approximate price cannot be determined. To inquire a price of a Ritzee Girls® gown, please visit an authorized retailer.

Q: WHERE IS THE NEAREST RITZEE GIRLS® RETAILER?
A: You may find your nearest retailer by using our store locator . Here you will be able to view all stores in your state and surrounding area.

Q: DO YOU HAVE MY SIZE?
A: For additional size information or available items, please call your local retailer.

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